FAQs

  1. How much does delivery cost? - On any order above $50, delivery is FREE for non-rural deliveries anywhere in NZ! The standard non-rural delivery cost is $5 and rural deliveries is $8. 
  2. When do you deliver and how long will it take? - We put your box to get delivered ASAP, it may take 1-2 days to fulfill your order. Your box will then arrive in 2-5 working days.
  3. Do I get exactly what's in the photo? - Most of the time you'll get exactly what's in the photo (Other than snack boxes). Sometimes we will run out of stock for some goods, then you may receive a different brand but the item will still be the same thing e.g. Same Tteokbokki but different brand.
  4. If I change my mind, can I return the box and get my money back? - If there are no issues with the contents of the box, unfortunately we can't refund your money as these are perishable food items.
  5. Where are you shipping from? - We're shipping from Auckland!
  6. If I have any questions, how do I get in touch? - You can email us, or hit us up on Facebook or Instagram!